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How pick3ky Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This page explains exactly what pick3ky collects, why we collect it, and how you can access, update or delete it — in plain American English, not legal boilerplate.

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pick3ky How pick3ky Handles Your Personal Information
PRIVACY CONTACT

Reach Our Privacy Team Directly

Questions about your data don't belong in a generic help queue. We have a dedicated privacy contact path so your request goes directly to the team that can act on it — whether you want to review what we hold, correct an error, or ask us to delete your account information entirely.

Privacy Email Email privacy@pick3ky with your account username and the specific request. We acknowledge all privacy emails and aim to respond within the window required by applicable state law.
Live Chat Start a live chat session from your account dashboard and tell the agent you have a data or privacy question. Agents can escalate to the privacy team in real time during staffed hours.
Account Settings Log in, go to Account Settings, and select Privacy Controls. From there you can download your data file, update your communication preferences, or submit a deletion request without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Privacy at pick3ky is operational, not decorative. Every data practice below is part of how your account actually works — not a policy aspiration written for a compliance checklist.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted using TLS. Stored account records — including identity verification files and payment tokens — are encrypted at rest in our database layer.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can manage cookie preferences from the footer of any page on pick3ky.

Data Retention Windows

We keep your account data for as long as your account is active and for the period required under applicable state regulations after closure. You can request early deletion for non-regulated data fields via Account Settings.

Third-Party Data Sharing

We share data only with identity verification providers, payment processors like PayPal and Venmo, and state regulators where required. No data is passed to advertisers, affiliate networks, or data brokers.

Common Questions About Your Data at pick3ky

These are the privacy questions we actually get from account holders — answered directly, without redirecting you to a 40-page legal document.

We collect your full name, email address, date of birth, mailing address, and a government-issued ID for identity verification. Payment details for PayPal, Venmo, or Play+ are processed through each provider and stored in tokenized form only.

Yes. Log in, open Account Settings, and select Privacy Controls to download a full data file. The file includes your account history, session logs, and any identity documents we have on record.

No. Game studios and sports data providers receive only the session information needed to run a game or display odds. Your personal account data — name, address, payment details — is never passed to those third parties.

Transaction records are stored to match deposits and withdrawals to your account balance. PayPal and Venmo each operate under their own privacy policies for data within their platforms. pick3ky retains transaction timestamps and amounts; we do not store your PayPal login credentials.

You can submit a deletion request through Account Settings or by emailing privacy@pick3ky. We will delete non-regulated data promptly. Some records must be retained for the period required under state law before they can be purged.

Minor corrections — email address, phone number, communication preferences — can be made directly in Account Settings. For legal name or date-of-birth corrections, contact our support team via live chat and provide updated identity documentation.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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