What You'll Find in Our FAQ Section
We built this FAQ around the real questions that come through our support queue every week — not a generic list copied from a template. You'll find answers about depositing with PayPal, linking a Venmo account, loading a Play+ prepaid card, and what happens when identity verification is required before your first withdrawal. Account questions cover how to reset your password, how
to update payment details, and what to do if your session times out on mobile mid-game. Players in Charlotte ask us often about state eligibility, so we've added a clear section on how access works under state law. If you're tracking a same-game parlay from Sunday's NFL slate or checking the live dealer lobby after the final whistle, and something doesn't look
right in your account, start here. If your answer isn't on this page, our live chat and email lines are open — details are at the bottom.
- PayPal deposits
- Venmo linking
- Play+ prepaid card setup
- Identity verification steps
- State eligibility context